Who Am I

Russell Johnson

Digital Media & I.T. Support Specialist

Summary

Blends academic training in digital media with hands-on experience in IT support, systems administration and content management to accomplish tasks accurately, efficiently, and quickly. Known for providing best-in-class service and communication in a variety of settings.

About Me

Having worked in academia for nearly 20 years, I have assisted countless students in their academic pursuits. I take great pride in advocating on the behalf of the students to bring them the educational tools and technology they desire. Faculty have grown to trust my judgement without question because of the relationships I have fostered with them. My greatest joy is collaborating with colleagues and students in the implementation of technological tools, not only in the virtual but also in the traditional classroom.

 

When I am not working I volunteer my production services in my community with churches and our community’s local cause, St. Jude Children’s Research Hospital. I produce a four-day televised auction and telethon that is broadcast on the local cable provider, as well as online.

 

I also consider myself a life-long learner. I set personal goals to diversify my skill set each year through online non-credit courses and professional certifications.

Download My Resume

Experience

MANAGER, CLINICAL EDUCATION PROGRAMS, COMMONWEALTH CARE ALLIANCE

FROM NOVEMBER 2021 TO PRESENT

Develop and present project charters, plans, and supporting documents while identifying project value and resource requirements. Oversight of LMS platform operations including course listing maintenance and e-learning product development, ensuring the team remains accountable for timelines, accuracy, and quality. Deliver projects on time and within budget by managing the scope, timeline, resources, and risk for complex projects. Collaborate with cross-functional teams and stakeholders to define system requirements and maintaining complete and current program documentation and course content. Analyze data to support initiative objectives and use feedback from learners to continually improve course satisfaction and completion. Engage key stakeholders throughout project implementation, with project status presented to leadership. Facilitate team meetings and execute change management processes.

ASSOCIATE, E-LEARNING EDUCATION & TRAINING, COMMONWEALTH CARE ALLIANCE

FROM MARCH 2021 TO NOVEMBER 2023

Work closely with subject matter experts to develop and design training content for in-person, online and webinar-based methodologies. Co-produce a company-wide webinar that updates clinical staff on current clinical guidance in various topical areas. Collaborate with the Clinical Senior Leadership Team to develop presentation content as needed. Co-led migration and implementation of company-wide learning management system and closely partner with Organizational Development and Learning to manage the company’s learning management system. Maintain departmental intranet site; including content updates and development of new areas.

SUPPORT TECHNICIAN, BOSSIER PARISH COMMUNITY COLLEGE

FROM JANUARY 2013 TO MARCH 2021

Provide technical support for students, faculty and staff using the college’s learning management system and other instructional technologies. Train faculty in best practices and quality standards for online/distance education. Researched, implemented, and currently manage the College’s video streaming platform. Acquire grant funding for various projects to facilitate technological growth for the college.

EDITOR, BOSSIER PARISH COMMUNITY COLLEGE

FROM SEPTEMBER 2005 TO DECEMBER 2012

Supervised students working on the editing process of a feature-length film and documentary. Completed editing projects for the college including ads for local television and social media distribution. Managed students working in the television studios who produced four live broadcasts a day. Developed and implemented an asset tracking and management system that allowed the college’s production equipment to be loaned to students.

FREELANCE DIGITAL MEDIA SPECIALIST, SELF-EMPLOYED

FROM MAY 2003 TO PRESENT

Work with multiple clients to complete varying commissioned work from live video production to public address announcing and website design and management. Clients have included New Orleans Pelicans, Bossier Parish Community College Athletics, Northwestern State University Athletics, Centenary College of Louisiana Athletics, Shreveport Mudbugs Hockey, Bossier City Battlewings Arena Football, Louisiana High School Athletic Association, Minden – St. Jude Children’s Research Hospital Telethon and Auction, First Baptist Church – Minden, Darrell Chitty Fine Art, Shreveport-Bossier City Sports Commission, Ark-La-Tex Sports Museum of Champions.

Education

BACHELOR OF ARTS IN RADIO/TELEVISION/FILM, UNIVERSITY OF LOUISIANA AT MONROE

May 2003

Major in Production. Minor in Speech Communication and Theatre with a concentration in technical theatre.

AVID MEDIA COMPOSER - ADVANCED TECHNIQUES, MOVIOLA DIGITAL ARTS INSTITUTE

APRIL 2007

BASICS OF WEB DEVELOPMENT AND CODING CERTIFICATION, UNIVERSITY OF MICHIGAN ON COURSERA

JULY 2016

Coursework includes: Introduction to HTML5, Introduction to CSS3, Interactivity with JavaScript, Advanced Styling with Responsive Design and a capstone project.

IT SUPPORT PROFESSIONAL CERTIFICATION, GOOGLE ON COURSERA

MAY 2018

Coursework includes: Technical Support Fundamentals, The Bits and Bytes of Computer Networking, Operating Systems and You: Becoming a Power User, System Administration and IT Infrastructure Services, IT Automation and IT Security.

INTRODUCTION TO PROJECT MANAGEMENT PRINCIPLES AND PRACTICES CERTIFICATION, UNIVERSITY OF CALIFORNIA, IRVINE ON COURSERA

July 2019

Coursework includes: Initiating and Planning Projects, Budgeting and Scheduling Projects, Managing Project Risks and Changes and a capstone project.

Professional Skills

  • Photoshop

  • Illustrator

  • Indesign

  • Non-Linear Editing

  • Video & Still Photography

  • Video Streaming

Digital Media
  • HTML5/CSS3

  • Javascript

  • CMS & LMS Systems Administration

  • Troubleshooting

  • Microsoft Office & Windows OS

  • Mac OS

Web & I.T.
  • Responsible

  • Creative

  • Multitasking

  • Self-Starter

  • Leadership

  • Decision Making

Intangibles

Contact Me

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